REFUND · 退款

说明 Carddoger 会员作为数字内容服务的退款与取消续费规则。有账单异常请用注册邮箱联系我们。

This page covers refunds and canceling auto-renew for Carddoger membership, which is a digital content service. If a charge looks wrong, write from the email on the account.

最近更新：2026 年 8 月 · 运营主体：PaceLync LLC（Carddoger）

1. 服务性质

1. What you are buying

Carddoger 会员属于数字内容与即时访问服务。会员权益开通且可访问后，通常不因已阅读内容、个人偏好变化或忘记取消订阅而退款。

Membership is digital content with immediate access. After access is on, we generally do not refund because you already read something, changed your mind, or forgot to cancel.

2. 可协助处理的情况

2. Cases we will look at

以下情况请将付款邮箱、付款时间与订单信息发送至 hello@carddoger.com，我们会核查并在适用情况下处理：

  • 重复扣款
  • 系统错误导致扣款失败但仍被收费
  • 完成付款后仍无法获得对应会员权益

Email hello@carddoger.com with the payment email, time, and order details if:

  • You were charged twice
  • A system error charged you after a failed payment
  • You paid but never received membership access

3. 不属于 Carddoger 退款范围

3. What we do not refund

  • 第三方平台费用、银行手续费、汇率差额
  • 你申请其他机构产品产生的成本
  • 因个人设备、网络或账号被盗用导致的损失（请先保护账号安全）
  • Third-party fees, bank fees, or FX differences
  • Costs from applying to another company’s product
  • Loss from your device, network, or a stolen account (secure the account first)

4. 取消续费

4. Canceling renewal

订阅可在 Stripe 账单/客户门户管理续费与取消。取消后一般在当前已付周期结束前仍可使用权益，具体以账单页展示为准。

Manage renewal and cancel in the Stripe billing portal. After you cancel, access usually lasts through the period you already paid. The billing page is the source of truth.